Privacy Policy
Last Updated: January 2026
Welcome to fayeandlou.co.uk ("we," "us," "our," or "Company"). We are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
Information We Collect
We collect information in the following ways:
- Personal Information: When you contact us, subscribe to our newsletter, or interact with our website, we may collect your name, email address, and other contact details you voluntarily provide.
- Technical Information: We automatically collect your IP address, browser type, device information, and operating system when you visit our site.
- Cookies: We use cookies and similar tracking technologies to enhance your browsing experience (see Cookie Policy below).
- Usage Data: We collect information about how you interact with our website, including pages visited, time spent, and links clicked.
How We Use Information
We use the information we collect for the following purposes:
- Conducting analytics to understand user behaviour and website performance
- Tracking affiliate commissions and performance metrics
- Improving website functionality, content, and user experience
- Sending marketing communications and newsletters (with your consent)
- Complying with legal obligations and fraud prevention
Cookie Policy
Our website uses the following types of cookies:
- Essential Cookies: Necessary for website functionality and security.
- Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
- Affiliate Tracking Cookies: Track referrals to third-party gambling operators to calculate commissions.
- Marketing Cookies: Enable retargeting and personalised advertising.
You can control cookie preferences through your browser settings or by using our cookie consent tool. Disabling non-essential cookies may affect website functionality.
Third-Party Links
Our website contains links to non-Gamstop betting sites and affiliate partners. We are not responsible for the privacy practices of these third-party operators. We strongly encourage you to review their individual privacy policies and terms before engaging with their services. Your use of these external sites is governed by their own privacy terms, not ours.
Your Rights
Under UK and GDPR legislation, you have the following rights:
- Right of Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You can request correction of inaccurate or incomplete data.
- Right to Erasure: You may request deletion of your personal data (subject to legal exemptions).
- Right to Restrict Processing: You can limit how we use your information.
- Right to Data Portability: You may request your data in a portable, structured format.
- Right to Object: You can object to marketing communications and certain processing activities.
To exercise these rights, please contact us using the details below.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Analytics and affiliate tracking data is typically retained for up to 24 months. You may request deletion of your data at any time, subject to legal and operational requirements.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about our data practices, please contact us:
Email: [email protected]
Website: fayeandlou.co.uk
We will respond to your inquiry within 30 days in accordance with applicable data protection legislation.
This Privacy Policy may be updated from time to time. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date.